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Forgot Order ID or Transaction Not Found?

  1. Check the Order Check page using the email you used during checkout.
  2. Make sure there are no typos in your order ID or email.
  3. Check your confirmation email. Golrox sends an automated email once the order is delivered. If it's not in your Inbox, check your Spam or Promotions folder.
  4. Don't have an ID or email? Contact CS via Instagram @golroblox_ with your Roblox username and proof of payment.

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