Already Paid but Order Status is Still Unpaid?

Question

Accepted Answer

For E-Wallets, QRIS, and bank transfers, the status usually updates automatically within a few minutes. If it's still Unpaid:

Check if the order ID you opened matches the one you paid for. This is the most common cause, especially if you made more than one order. The correct ID is in your confirmation email.
Open that ID on the Check Order page.
ID is correct but the status still hasn't changed? Contact CS via Instagram @golroblox_ with your proof of transfer and the email used during checkout.

Outside of these cases, you don't need to send proof of payment. The system verifies payments automatically.

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