Roblox Error Code 279: 7 Ways to Fix It in 2026

Roblox error code 279 is one of the most common error messages encountered by Indonesian Roblox players when trying to join a game. The message usually says "Error Code 279: ID-17 Failed to Connect to the Game," appearing right before the game opens, and it's super frustrating because your internet connection seems perfectly fine.

This article thoroughly discusses Roblox error code 279, its main causes, steps to fix it on Android phones, iPhones, and PCs, plus tips to prevent this error from recurring. All steps are based on official Roblox Help documentation and verified in May 2026.

What is Roblox Error Code 279

Roblox error code 279 is an error message that appears when the Roblox client on a player's device fails to complete a connection to a specific game server within the set time. Simply put, the join game command is sent, but the return data from the server doesn't arrive completely or on time.

When Does Error 279 Appear

Error 279 usually appears at specific moments: during the loading screen before a game opens, when switching servers within a game (e.g., moving to a private server), or when joining a game that has a lot of players.

Is Error 279 Dangerous for Accounts

No. Error 279 is entirely technical and not related to account security. No account data is lost, and no bans are triggered by this error.

Main Causes of Roblox Error Code 279

Error 279 has several common, overlapping causes. Understanding the causes helps in choosing the right solution.

Slow or Unstable Internet Connection

The most frequent cause. Roblox has a default timeout for joining game connections. If data doesn't arrive completely within a certain time, the system automatically throws error 279. Frequent Wi-Fi disconnections or mobile data with weak signals are primary triggers.

Firewall or Antivirus on PC

On PC, security software sometimes blocks certain ports used by Roblox for server communication. This often happens on office laptops or internet cafes with strict firewall policies.

Active VPN or Proxy

VPNs and proxies reroute connections and can sometimes cause high latency that exceeds Roblox's timeout limit. Players using free VPNs are especially prone to this error.

Corrupt Roblox Cache

Corrupt local cache files make the game joining process inconsistent. Clearing the cache usually resolves the issue.

Game Server Full or Laggy

Some Roblox games are very popular with frequently full servers. When servers are overloaded, connections often fail, and error 279 appears.

7 Ways to Fix Roblox Error Code 279

Here are seven solutions, ordered from quickest to most drastic.

1. Refresh Internet Connection

Disconnect from Wi-Fi and reconnect, or switch from Wi-Fi to mobile data briefly. Often, a new connection immediately resolves the issue because the network route changes.

2. Restart Roblox App

Completely close the Roblox app via the recent apps menu on your phone or Task Manager on your PC, then reopen it. Don't just minimize it, as background processes will still use the old connection.

3. Restart Device

A full restart of your phone or PC clears memory and resets network connections. Often, error 279 disappears after a restart without needing other technical steps.

4. Clear Roblox Cache

On Android phones, go to Settings, Apps, Roblox, Storage, Clear Cache. On iPhone, uninstall and reinstall Roblox because iOS doesn't provide a Clear Cache button. On PC, delete the Roblox folder in AppData Local Temp.

5. Turn Off VPN or Proxy

If you're using a VPN, temporarily turn it off and try joining the game without it. For Indonesian players, a connection without a VPN is usually sufficient for normal Roblox access.

6. Whitelist Roblox in Antivirus and Firewall

For PC players, open Windows Defender or third-party antivirus, go to the Allowlist or Exclusions menu, and add the Roblox installation folder and its launcher. Detailed steps for this are in the official Roblox Help documentation.

7. Reinstall Roblox

If the six steps above don't work, the last option is to completely uninstall Roblox, restart your device, then reinstall it from the Play Store, App Store, or roblox.com. Make sure to log in with the same account so your data isn't lost.

Tips to Prevent Error 279 from Recurring

After the error is resolved, some habits can help prevent error 279 from appearing again.

Use a Stable Connection for Online Games

Home Wi-Fi is usually more stable than mobile data for Roblox. If you have to use mobile data, make sure the signal is at least 3 bars.

Update Roblox App Regularly

The latest Roblox updates often fix connection bugs that cause error 279. Enable auto-update in the Play Store or App Store to always use the latest version. Check the full guide on how to update Roblox 2026.

Avoid Playing During Roblox Maintenance

Check the status.roblox.com page before playing during scheduled maintenance. Playing during major maintenance has a high chance of encountering error 279 or other errors.

Close Background Apps on Phone

Background apps on your phone consume bandwidth and RAM, which can cause Roblox to lag. Close unnecessary apps before opening Roblox, especially when playing heavy games.

Relationship Between Error 279 and Robux Top-Ups

Many players ask if error 279 is related to a recently completed Robux top-up. The answer is not directly.

Top-Ups Do Not Trigger Error 279

Error 279 is purely a connection issue to the game server, not a purchase issue. Robux that have just been added to your account do not cause any errors in the game joining process.

Wait for Server to Normalize Before Topping Up

However, conversely, if Roblox is experiencing many errors, including 279, for many players, it's best to postpone Robux top-ups until the server returns to normal. Topping up when the server is problematic can sometimes cause delivery delays longer than usual. For discussions on other errors and Roblox downtime, read why Roblox is erroring today.

Top Up Robux via Golrox After Error is Resolved

After error 279 is resolved and Roblox is running smoothly again, Indonesian players who need Robux or Gamepass can use Golrox, a local Roblox top-up service that supports typical Indonesian payment methods. Some relevant points:

• Does not ask for Roblox account password, only needs username for delivery.
• Two flexible delivery tiers: Instant Delivery for urgent needs, or 5 to 7 Days which is more economical via Roblox's official pending system.
• Supports QRIS, DANA, OVO, GoPay, ShopeePay, bank transfers, Virtual Account, and Indomaret or Alfamart.
• Responsive customer service via WhatsApp if delivery has issues due to Roblox server conditions.
• Operating since 2020 with 34,800+ reviews and 10 million+ items sold.

For a complete guide on topping up Robux, check how to top up Robux Roblox in Indonesia.

FAQ Roblox Error Code 279

Does error code 279 cause a Roblox account to be banned? No. Error 279 is entirely technical and not related to account activity. No bans or warnings are triggered by this error.

Is topping up Robux on Golrox safe when frequently encountering error 279? It's safe from an account security perspective because Golrox does not ask for your password. However, it's recommended to wait until Roblox is running smoothly to avoid delivery delays due to unstable connections to the game server.

How long does it take for Robux to arrive after paying on Golrox? The Instant Delivery tier usually completes within minutes after payment is confirmed. The 5 to 7 Day tier is more economical via Roblox's pending system.

Does Golrox guarantee delivery if a player's connection is problematic? Yes. Every purchase is guaranteed to reach the account. If a player's connection to Roblox is problematic when receiving Robux, the Golrox team will still ensure the Robux are delivered once the connection is restored.

What payment methods are available on Golrox? QRIS, bank transfers (BCA, Mandiri, BNI), e-wallets (DANA, OVO, GoPay, ShopeePay, LinkAja), Virtual Account, and Indomaret or Alfamart.

Can using a VPN cause error 279? Yes. Free VPNs, especially, often cause high latency that exceeds Roblox's timeout limit. Turn off your VPN first if you want a smooth connection to Roblox servers.

Conclusion

Roblox error code 279 is almost always caused by connection issues or local software configuration, not account problems. The seven steps above resolve the majority of error 279 cases on mobile and PC. After Roblox is running smoothly again and you need to top up Robux with local payment methods, Golrox provides two flexible delivery tiers.